TWITTER POLL: Signal is more comfortable to use versus other instant messaging apps

TWITTER POLL: WhatsApp users undecided whether to continue using app or switch to other options

DUBAI: WhatsApp users are generally undecided whether to continue using the app or consider switching to other available options, an Arab News poll showed.

The Facebook-owned messaging service has issued a new privacy policy, which some reports claimed would share users’ data without giving them a choice, something that 29.7 percent of the poll respondents said they would accept.

Meanwhile, about 38.8 percent of those who answered the poll said they would decline the new privacy policy and switch to other apps while 31.5 percent were undecided on what to do with the WhatsApp app installed in their phones.

Alternative messaging services such as Signal and Telegram meanwhile benefited from the negative press that WhatsApp received, both receiving subscriber boost in just a few days.

Signal in particular added a whopping 4.6 million new users right after receiving an endorsement from technology mogul Elon Musk.

Unlike WhatsApp, which shares user data with Facebook, Signal has a history of fighting any entity that asks for private data and adds features to further anonymize users where possible.

Telegram, which is currently No. 2 behind Signal on the App Store, saw more than 25 million new users sign up in just the last few days.

The mistrust over WhatsApp’s updated privacy policy may also affect its ambitions in India, its biggest market, where 400 million users exchange more messages on the platform.

The backlash forced it to undertake advertising blitz costing tens of millions of rupees in at least 10 English and Hindi newspapers.

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